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The season

Demand arrives all at once.

Air conditioning searches track the forecast almost exactly. A heatwave can multiply enquiries overnight, and then the line goes quiet for months. The trap is building the whole business on the spike, because the spike is also when every competitor is bidding and installers are booked out.

The cheapest enquiries of the year are the ones you capture before the first hot week, not during it.
The off season

Service and maintenance pay the quiet months.

Filter changes, pre-summer servicing, ducted cleaning and warranty work are low-drama jobs that nobody markets, which is exactly why they are cheap to win. They also create the customer list you can call the week before the next heatwave, instead of paying for those enquiries twice.

Install vs repair

One is a quote, one is a booking.

A broken unit in February is a booking, decided in minutes, won by whoever answers. A new ducted system is a quote, compared over a fortnight against two others, won on the quality of the quote and how fast it arrived. Sending both to the same page loses one of them.

  • Repair and breakdown: urgent, price-insensitive, decided on availability.
  • Install and replace: considered, higher value, decided on the quote and the finish.
  • Service and maintenance: plannable, repeatable, and the one that smooths the year out.
Why it costs what it does

The most expensive click we measured.

Top-of-page bids on this keyword run higher than anything else in our Australian trade data. That is not a warning, it is information: advertisers only pay that because a booked HVAC job is worth a lot. It does mean a wasted click costs more here than in any other trade, so the targeting and the negatives matter more.

Questions

Straight answers.

When should HVAC marketing start?

Before the weather turns. Enquiries are cheapest and installers are available in the weeks nobody else is bidding.

Are bought HVAC leads worth it?

They fill a gap and they cost you margin, because the same enquiry usually goes to several installers. Fine as a top-up, risky as the only source.

How do I get work in the off season?

Service and maintenance, sold to the customers you already installed for. It is the cheapest work to win and it builds the list you call next summer.

What should an HVAC enquiry cost?

Judge it against your own average job value and close rate, not a benchmark. Our data has the clicks running expensive here, so the maths has to be done on real numbers.

Get in touch

Ready before the next hot week?

Tell me where you install and what you'd rather be booking, and I'll tell you what it takes to get there.