Case study
Fins Up Electrical went from 66 to 80 Google reviews in under a week
A sparkie on a 5.0 rating with a review count that had stopped moving. We put his old customers to work.
Where they started
Andrew runs Fins Up Electrical. Good sparkie, 5.0 rating, review count sitting in the high 60s and going nowhere. Every customer he had ever made happy was already in his job list. Nobody had asked them.
What we did
- Pulled his past customer list in.
- Set up the texts that ask each one for the review, paced so it reads like a person and not a blast.
- Wired it into his job system, so every new customer gets asked without him touching it.
- Replies to new reviews handled for him.
What happened
66 to 80 Google reviews in under a week. He is on 85 now and still 5.0. Check it on Google yourself.
Andrew, in his own words.
What Andrew said
"If your Google reviews aren't moving, I'd be definitely giving Ben a call. Getting in contact with him has made a big difference to our company."Andrew CappelloFins Up Electrical